We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Once you've checked out, you will receive an order confirmation email with your order number.

If you notice any errors with your shipping address and need to make a change, please contact our customer service team to assist. Should you notice any errors with your order items, customer service will assist in arranging an exchange upon delivery.

support@galxboy.com or +27 12 945 7496.

You will be emailed every step of the way, with shipping and tracking updates along the way.

You can also track your order by typing your order number, starting with GXBHK#####, here.

Make sure that you purchase your GALXBOY products via one of the channels below:

Online –www.galxboy.com

Always check the exact spelling of the URL.

It is important that the spelling of the URL mentioned above is correct. It is best to bookmark the URL or add to favourites so that you do not mi-spell the URL when shopping for GALXBOY items.

Once you have checked out, you will receive an order confirmation email with an order number beginning with GXBHK.

We offer the following payment methods through Google Pay and Apple Pay.

CARD

• Visa
• Mastercard
• American Express

We only use trusted payment gateways that offer optimal consumer protection via data encryption, protecting your card and personal details, as well as 3D secure where applicable.

Go to www.galxboy.com, click on the item you’re looking for, look out for a “notify me when available” pop up on the right hand side of the screen.

You can also follow our social media pages for updates on new drops.

We currently do not accept any returns on orders. We do however offer Refund for any defect products.

For a refund, you have 14 days.

No, We currently do not do exchanges.

Our help desk working hours are as follows:

• Monday to Friday, 08h00 – 16h00 SAST
• Closed on weekends and public holidays

Please quote order number and contact details in all enquiries.

You can email us at support@galxboy.com and we will respond to you within 1 to 2 business days.

You can also call us on the below numbers: +27 12 945 7496.